Privacy Policy
Avéa Wellness & Rejuvenation ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website at experienceavea.com or contact us through any of our communication channels.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information you provide directly to us, including:
Name, email address, and phone number when you submit a contact form or join our waitlist.
Appointment and health-related information you provide when booking through our third-party scheduling platform, Carepatron. Please note that Carepatron has its own privacy policy governing the information you submit through their platform. We encourage you to review it at carepatron.com.
We also collect certain information automatically when you visit our website, including your IP address, browser type, pages viewed, and the date and time of your visit. This information is collected through standard web analytics tools and helps us understand how visitors use our site.
2. How We Use Your Information
We use the information we collect to:
Respond to your inquiries and provide the services you request.
Send appointment confirmations, reminders, and follow-up communications.
Send you updates, wellness content, or promotional information if you have opted in to receive it.
Improve our website and the services we offer.
Comply with applicable legal and regulatory obligations.
We do not sell, rent, or trade your personal information to third parties.
3. How We Share Your Information
We share your information only in the following limited circumstances:
Service Providers. We work with Carepatron to manage appointment scheduling. Information you submit through their booking platform is subject to Carepatron's privacy practices.
Legal Requirements. We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
We do not share protected health information beyond what is required for your care or permitted by applicable law, including HIPAA where applicable.
4. HIPAA Notice
Avéa Wellness & Rejuvenation provides healthcare services and handles protected health information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Your health information is kept confidential and is only used or disclosed as permitted by law and as necessary for your treatment and care.
If you have questions about how your health information is handled, or to request a copy of our Notice of Privacy Practices, please contact us at hello@experienceavea.com.
5. Data Security
We take reasonable steps to protect the information you share with us from unauthorized access, disclosure, alteration, or destruction. Our website uses secure connections (HTTPS) and we work only with service providers who maintain appropriate security standards.
No method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your information to the best of our ability.
6. Cookies and Tracking
Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser. Disabling cookies may affect some features of the site.
We use Wix as our website platform. Wix may collect certain information through their built-in analytics and cookie tools. For more information, please review Wix's privacy policy at wix.com/about/privacy.
7. Third-Party Links
Our website may contain links to third-party websites, including our booking platform at Carepatron. We are not responsible for the privacy practices of those sites and encourage you to review their policies before submitting any personal information.
8. Children's Privacy
Our services are intended for adults 18 years of age and older. We do not knowingly collect personal information from individuals under 18. If you believe a minor has submitted information through our site, please contact us at hello@experienceavea.com and we will promptly remove it.
9. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or request deletion of your data. To exercise any of these rights, please contact us at:
Avéa Wellness & Rejuvenation
Email: hello@experienceavea.com
Phone: (571) 496-8333
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page with an updated effective date. We encourage you to review this page periodically.
Your continued use of our website after any changes are posted constitutes your acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Avéa Wellness & Rejuvenation
Email: hello@experienceavea.com
Phone: (571) 496-8333
Website: experienceavea.com